Responsible for processing your personal data on our website is Hotel Goldener Berg. Our data can be found in the legal notice.

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

Your data will not be shared with other recipients without your express consent.

‍

cookies

This website uses cookies. We use cookies to personalize content and ads, to offer social media features and to analyze traffic to our website. We also share information about your use of our website with our social media, advertising, and analytics partners. Our partners may combine this information with other information that you have provided to them or that they have collected as part of your use of the Services.

Cookies are small text files that are used by websites to make the user experience more efficient.

By law, we can store cookies on your device if they are absolutely necessary for the operation of this site. We need your permission for all other types of cookies.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our sites.

You can change or withdraw your consent from the cookie statement on our website at any time.

Read our privacy policy to learn more about who we are, how you can contact us and how we process personal data.

‍

‍

‍

Contact/request

After submitting the form, the above data will be processed by the person responsible for data protection Pfefferkorn Gesellschaft mbH & Co, Oberlech 117, 6764 Lech, happy@goldenerberg.at, for the purpose of processing your request based on your consent given by submitting the form. The data will be further processed for the purpose of direct marketing, which is compatible with the original processing purpose, on the same legal basis except for objection.

There is no legal or contractual obligation to provide personal data. Failure to provide it simply means that you are unable to submit your request and we are unable to process it.

By ticking the checkbox, you consent to the processing of the personal data listed above for the purpose of sending an e-mail newsletter by the person responsible for data protection law Pfefferkorn Gesellschaft mbH & Co, Oberlech 117, 6764 Lech, happy@goldenerberg.at, on the basis of your consent until revocation or objection.

There is no legal or contractual obligation to provide personal data. The only result of this non-consent is that you will not receive an e-mail newsletter.

You have the right to withdraw your consent at any time by written notification or (also in the case of the e-mail newsletter) by clicking on the unsubscribe link, without affecting the lawfulness of the processing carried out on the basis of the consent up to the withdrawal.

You can also object to the use of your personal data for direct marketing purposes in the same way. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

You have the right to information, correction, deletion, restriction of processing and portability of your personal data as well as the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).

newsletters

By submitting the form, you consent to the processing of the above personal data by the person responsible for data protection Pfefferkorn Gesellschaft mbH & Co, Oberlech 117, 6764 Lech, happy@goldenerberg.at, for the purpose of sending an e-mail newsletter based on your consent until revocation or objection.

There is no legal or contractual obligation to provide personal data or to grant consent. Failure to provide or give consent only means that you will not receive any information.

You have the right to withdraw your consent at any time by written notice or by clicking on the unsubscribe link, without affecting the lawfulness of the processing carried out on the basis of the consent up to the time of withdrawal.

You can also object to the use of your personal data for direct marketing purposes in the same way. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

You have the right to information, correction, deletion, restriction of processing and portability of your personal data as well as the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded a contract with Google for order data processing.

When you visit our website, software connects to Google's servers and transmits data to Google servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by website users.

This website uses the “Activate IP anonymization” function. As a result, your IP address will be abbreviated beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.

According to Google, Google will use the collected data to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage.

Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

Detailed information on how Google Analytics handles user data can be found in the Google or Google Analytics privacy policy.

Deactivate Google Analytics: You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Facebook Pixel

This website uses Facebook Pixel, a web analysis service provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded a contract with Facebook for order data processing. Some of the data is transferred to the USA. The transfer of data to the USA is based on the Privacy Shield.

When you visit our website, software connects to the Facebook servers and transmits data to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by website users.

According to Facebook, Facebook will use the collected data to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage.

Facebook may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Facebook.

Detailed information on how Facebook handles user data can be found in Facebook's privacy policy.

youtube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to YouTube's servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of presenting our online offerings in an appealing way. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

For more information on how to handle user data, please see YouTube's privacy policy at: https://policies.google.com/privacy?hl=de

MailChimp

This website uses MailChimp's services to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service that, among other things, can be used to organize and analyze the sending of newsletters. If you enter data for the purpose of subscribing to the newsletter (e.g. email address), it will be stored on MailChimp's servers in the USA.

MailChimp is certified in accordance with the “EU-US Privacy Shield.” The “Privacy Shield” is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.

With the help of MailChimp, we can analyze our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (so-called web beacon) connects to MailChimp's servers in the USA. This makes it possible to determine whether a newsletter message has been opened and which links have been clicked on, if any. Technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of recipients.

If you do not want analysis by MailChimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on your consent (Article 6 (1) (a) GDPR). You can withdraw this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from both our servers and MailChimp servers after you unsubscribe from the newsletter. Data that we have stored for other purposes (e.g. e-mail addresses for the member area) remains unaffected by this.

For more information, see MailChimp's privacy policy at: https://mailchimp.com/legal/terms/

HolidayCheck

Our website includes web widgets from HolidayCheck AG Bahnweg 8 CH-8598 Bottighofen Switzerland. Web widgets are small programs that are integrated into the website and display information from other websites.

The content that is displayed on our website (reviews/recommendation rate) is always retrieved up to date from the HolidayCheck servers. For this to work technically, data must be exchanged between the two servers involved. This includes the date and time of the visit; the page from which the query was made; Internet protocol address (IP address) used, browser type and version, device type, operating system, and similar technical information.

The legal basis is our legitimate interest in accordance with Article 6 (1) f) GDPR. By providing this service, we deliver current and correct content on our homepage. The processed data is only used to provide the content or to transmit data that you provided when you submit a review directly on our website. They are not processed in any other way, in particular not to analyze usage behavior.

We do not store the above data as part of this processing. In order to be able to design the widgets, we use Google Fonts. For this purpose, your IP address is transmitted to Google servers in the USA. The EU-US Privacy Shield serves as a guarantee under Art. 45 GDPR. The legal basis is our legitimate interest in accordance with Article 6 (1) f) GDPR. By using the fonts, we ensure that the widgets are displayed consistently. Information on data processing by HolidayCheck AG can be found in the privacy policy of the page www.holidaycheck.de/privacy remove.

Giggle.tips

We use the Giggle.tips channel manager experience on our website and on other channels (emails, social media, guest information systems, etc.). The provider of this service is Giggle GmbH, Jahnstraße 18, A-6020 Innsbruck, Austria (“Giggle”). Giggle allows users to request and book experiences online via our channels.

To use Giggle, your IP address is transmitted to a Giggle server when you call up the service. If you make an online booking or request an experience via our channels or via Giggle, we process your email address, the booked event and your related data as well as your first and last name to process your request. In individual cases, we also use your telephone number to inform you, in particular, of relevant information about the booked experience or event.

Your data is processed on the basis of contract performance or to fulfill pre-contractual obligations in accordance with Article 6 (1) (b) GDPR. We store your data to process your booking and also as part of our legal storage obligations.

For more information about Giggle, visit: hotel.giggle.tips/privacy

Push notifications from Pushpanda.io

We use browser push notifications from Pushpanda.io. Browser push notifications are messages that can be displayed on your device without opening the website or the respective app.

This does not store any unique user data such as IP addresses, etc., which can lead to direct conclusions about the respective user. When subscribing (opt-in procedure) to the notification mailing list, only an identification key and the geographical IP information (country and state) of the user are transmitted and stored in the Pushpanda.io database. This key is issued by the respective browser manufacturer (Google, Mozilla, Apple, etc.) and makes it possible to send notifications to the respective browser later. Dispatch is made directly by the browser manufacturers.

If the opt-in for push notifications is withdrawn (opt-out), all data stored at Pushpanda.io is deleted and the identification key becomes invalid.

Information about opting out for push messages can be found at support.pushpanda.io/en/articles/6120731-Unsubscribe from web push notifications. Pushpanda.io is a service provided by Project K GmbH based in Innsbruck, Austria.

Openstreetmap

To display geo-data, we use the open-source map service “OpenstreetMaps” (also known as “OSM”) from the company OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom. OSM is used to provide an interactive map on our website that shows you how to find and reach us. This service enables us to present our website in an appealing way by loading map material from an external server. The following data is transferred to OSM's servers when displayed: the one of our websites that you have visited and the IP address of your terminal device. The legal basis for processing your data in relation to the “OSM” service is Art. 6 (1) (f) GDPR (legitimate interest in data processing). The legitimate interest results from our need for an appealing presentation of our online offering and the easy discovery of the locations listed on our homepage.

More information about handling user data can be found in OSM's privacy policy: wiki.osmfoundation.org/wiki/privacy_policy

Online booking/request via the website

1. Description and scope of data processing

On our website, it is possible to book and/or request rooms and offers. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored. This could be: title, first name, last name, email address, telephone, address, number of fellow travelers, wishes, date, time, room selection, offers, price.

If you make an online booking from our websites, this is done through the online reservation system of WEBSline Internet- & Marketing GmbH, Sägewerkstraße 24, 83395 Freilassing, Germany. All booking data you enter is transmitted in encrypted form. webSline is committed to handling your submitted data in accordance with data protection regulations. It takes all organizational and technical measures to protect your data.

In this context, there is no further transfer of data to third parties. The data is used exclusively to process the booking and for communication.

2. Legal basis for data processing

The legal basis for processing the data is the conclusion of an accommodation contract with the user.

3. Purpose of data processing

The processing of personal data from the input form is for us solely to process the booking request and to process payment transactions.

4. Storage period

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual storage requirements are met.

5. Objection and removal option

The user has the option to object to the processing of their personal data at any time.

We would like to point out that in the event of an objection, the booking cannot be completed or the conversation cannot be continued.

CheckEffect

This website uses CheckEffect, a web analysis tool from ncm.at. CheckEffect is the tool for successful tourism online marketing, developed by tourism experts according to the needs of the tourism industry. CheckEffect uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is stored on a server owned by ncm.at. ncm.at will use this information to evaluate the use of the website. The evaluation is used to provide the operator of the website with detailed insight and reports on search terms, search engines or cost-benefit calculations of individual advertising sites, campaigns and paid links. CheckEffect compares this data anonymously with websites of similar companies and provides an industry comparison.

You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to ncm.at processing the data collected about you in the manner described above and for the purposes set out above.

Other third parties

In addition, the services of the following third-party providers are used on this website:

• TripAdvisor LLC (privacy policy)
• Seekda GmbH (privacy policy)
• Panomax GmbH (privacy policy)
• Issuu, Inc. (privacy policy)
• Wellness Heaven® Hotel Guide (privacy policy)
• “The Socialists” Social Software Development GmbH (privacy policy)
• Reservation (table reservation; privacy policy)
• onboard GmbH (career portal; privacy policy)

Your rights

You have the right to information, correction, deletion and restriction of the processing of personal data as well as the right to data portability.

You have the right to withdraw any consent you may have given to the processing of your personal data. The lawfulness of the processing of personal data up to the time of withdrawal is not affected by the revocation.

You have the right to object to the processing of your personal data for direct marketing purposes. In the event of an objection, your personal data will no longer be processed for direct marketing purposes.

You also have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at).

‍